Your Trusted Travel Insurance Partner

1. Acceptance of Terms

By accessing and using MyTravelTrust services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

MyTravelTrust provides travel insurance brokerage services, connecting travelers with comprehensive travel protection plans from licensed insurance providers.

2.1 Coverage Types

Our services include medical coverage, trip cancellation/interruption, baggage protection, travel delay coverage, and 24/7 emergency assistance.

2.2 Policy Terms

All insurance policies are subject to the terms and conditions of the underlying insurance provider. Coverage details, exclusions, and limitations are outlined in your policy documents.

3. Eligibility and Application

Insurance coverage is available to travelers meeting age and health requirements as specified by insurance providers. Applications must be completed accurately and in good faith.

4. Payment Terms

Premium payments are due at the time of policy purchase. All fees are clearly disclosed before purchase completion.

5. Claims Process

Claims must be reported promptly and supported by appropriate documentation. Processing times vary based on claim complexity and required documentation.

6. Cancellation and Refunds

Policy cancellations are subject to the terms of the insurance provider. Refunds may be available during the review period as specified in your policy.

7. Limitation of Liability

MyTravelTrust's liability is limited to the services provided as an insurance broker. We are not liable for insurance provider decisions or claim determinations.

8. Privacy and Data Protection

We are committed to protecting your personal information in accordance with applicable privacy laws and our Privacy Policy.

9. Modifications

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website.

10. Contact Information

For questions regarding these terms, please contact us at +1 (212) 555-0189 or visit our office at 789 Madison Avenue, Suite 1200, New York, NY 10065.

Last Updated: December 2024

1. Information We Collect

1.1 Personal Information

We collect personal information you provide when requesting quotes, purchasing policies, or contacting us, including name, contact details, travel information, and payment data.

1.2 Usage Data

We automatically collect information about your use of our website, including IP address, browser type, pages visited, and interaction data.

1.3 Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content.

2. How We Use Your Information

We use collected information to:

• Provide travel insurance quotes and services
• Process insurance applications and policies
• Communicate about your coverage and claims
• Improve our services and website functionality
• Comply with legal and regulatory requirements

3. Information Sharing

We share your information with:

• Insurance providers for policy underwriting and claims
• Service providers supporting our business operations
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

7. International Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0189
Address: 789 Madison Avenue, Suite 1200, New York, NY 10065

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze how our site is used.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

2.4 Marketing Cookies

Marketing cookies track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

3. Third-Party Cookies

We may use third-party services that set cookies on our behalf, including:

• Google Analytics for website analytics
• Payment processors for secure transactions
• Social media platforms for sharing functionality

4. Managing Your Cookie Preferences

You can control cookie settings through:

• Our cookie consent banner
• Browser settings to block or delete cookies
• Third-party opt-out tools

5. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or are manually deleted.

6. Impact of Disabling Cookies

Disabling certain cookies may limit website functionality, including the ability to receive quotes or access certain features.

7. Updates to Cookie Policy

We may update this cookie policy to reflect changes in technology or regulations. Check this page regularly for updates.

8. Contact Information

For questions about our cookie use, contact us at:
Email: [email protected]
Phone: +1 (212) 555-0189

1. Our Commitment to GDPR Compliance

MyTravelTrust is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

2. Legal Basis for Processing

2.1 Consent

We process your data based on your explicit consent for marketing communications and non-essential cookies.

2.2 Contract Performance

We process data necessary to provide insurance services and fulfill our contractual obligations.

2.3 Legitimate Interest

We may process data for legitimate business interests, such as fraud prevention and service improvement.

2.4 Legal Compliance

We process data to comply with legal obligations, including insurance regulations and financial reporting.

3. Your Rights Under GDPR

3.1 Right to Access

You can request information about what personal data we hold about you and receive a copy of this data.

3.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

3.3 Right to Erasure

You can request deletion of your personal data under certain circumstances.

3.4 Right to Restrict Processing

You can request limitation of how we process your personal data.

3.5 Right to Data Portability

You can request transfer of your data to another service provider in a machine-readable format.

3.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

3.7 Right to Withdraw Consent

You can withdraw consent at any time where processing is based on consent.

4. How to Exercise Your Rights

To exercise your GDPR rights, contact us using:

• Email: [email protected]
• Phone: +1 (212) 555-0189
• Mail: 789 Madison Avenue, Suite 1200, New York, NY 10065

5. Response Timeline

We will respond to your requests within one month of receipt. Complex requests may require up to three months with notification of the delay.

6. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and can be contacted at [email protected] for privacy-related concerns.

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

8. International Transfers

When transferring data outside the EU/EEA, we ensure appropriate safeguards through adequacy decisions, standard contractual clauses, or other approved mechanisms.

9. Data Breach Notification

We will notify relevant authorities and affected individuals of data breaches within the required timeframes when there is a risk to rights and freedoms.

1. Digital Millennium Copyright Act Policy

MyTravelTrust respects the intellectual property rights of others and expects users to do the same. We respond to clear notices of alleged copyright infringement.

2. Reporting Copyright Infringement

If you believe your copyrighted material has been used without permission, please provide our DMCA agent with the following information:

2.1 Required Information

• Physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and location on our site
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

3. DMCA Agent Contact Information

Send DMCA notices to our designated agent:

DMCA Agent: Legal Department
Email: [email protected]
Address: 789 Madison Avenue, Suite 1200, New York, NY 10065
Phone: +1 (212) 555-0189

4. Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of removed material and its location
• Statement of good faith belief that removal was due to mistake
• Your name, address, phone number, and consent to jurisdiction

5. Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat infringers of copyright.

6. Safe Harbor Provisions

We comply with DMCA safe harbor provisions and act expeditiously to remove infringing content upon receipt of proper notification.

7. False Claims

Submitting false DMCA claims may result in liability for damages, including attorney fees and costs.

8. Processing Time

We typically process valid DMCA notices within 24-48 hours of receipt during business days.

9. Questions

For questions about this DMCA policy, contact our legal department at the information provided above.